Returns & Exchanges at THD Shoppe
We want you to love your new style, but if you are not completely satisfied, we offer a hassle-free 30-day return policy for all unworn items with original tags. Please ensure products are in their original condition to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the unworn fashion pieces in their original packaging, ensuring all designer tags and labels remain attached.
Label and Ship
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing